Privacy Policy

Last Updated: August 28, 2026

At Furnix, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect the following information:

First and last name
Billing and shipping address
Email address
Phone number
Payment and transaction information
Order details
Account information, if you create an account
Information you provide when contacting our customer support
Technical information such as IP address, browser type, device information, and website activity

We only collect information that is reasonably necessary to provide our services and operate our online store.

2. How We Use Your Information

We may use your information to:

Process and fulfill orders
Process payments
Arrange shipping and delivery
Communicate with you about your orders
Respond to customer service requests
Provide information about our products and services
Improve our website and customer experience
Prevent fraud and unauthorized transactions
Comply with applicable legal obligations

3. Payment Information

Payments may be processed through third-party payment providers such as Stripe, PayPal, or other payment services available at checkout.

Furnix does not generally store complete payment card details on its own servers. Payment information is processed by the applicable payment provider according to its privacy and security policies.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality, remember preferences, analyze website traffic, and improve the user experience.

You can control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

5. Third-Party Services

We may use third-party services to operate our business, including:

Payment processors
Shipping and delivery providers
Website analytics services
Email and marketing services
Website hosting and security services

These providers may process personal information as necessary to provide their services.

6. International Customers

Furnix serves customers internationally. Your personal information may therefore be processed or transferred to countries other than the country where you live.

We take reasonable measures to protect personal information during such transfers and process information in accordance with applicable privacy laws.

7. Data Security

We use reasonable technical and organizational measures designed to protect your personal information from unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

8. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including the right to:

Request access to your personal information
Request correction of inaccurate information
Request deletion of certain information
Object to or restrict certain processing
Withdraw consent where processing is based on consent
Request a copy of your personal information

To make a privacy-related request, contact us using the information below.

9. Children’s Privacy

Our website is not intended for children who are under the minimum age required by applicable law to provide personal information without parental consent.

We do not knowingly collect personal information from children for purposes that are prohibited by applicable law.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.

11. Contact Us

If you have questions about this Privacy Policy or how we handle personal information, please contact us:

Furnix
1200 Derry Road East
Mississauga, ON L5T 1B6
Canada

Phone: +1 (416) 555-0187
Toll-Free: +1 (800) 555-0246
Email: support@furnix.ca