Shipping Policy

Last Updated: August 28, 2026

Furnix offers shipping to customers around the world, subject to product availability, destination restrictions, and carrier availability.

1. International Shipping

We ship furniture and home furnishings internationally.

Available shipping destinations and shipping methods are displayed during checkout based on your delivery address.

Shipping availability may vary depending on the size and weight of the product and the destination country.

2. Shipping Costs

Shipping costs are calculated and displayed at checkout.

The final shipping cost may depend on:

• Destination country
• Delivery address
• Product dimensions
• Product weight
• Number of items
• Shipping method selected

Free shipping may be available for qualifying orders when specifically stated on our website.

3. Estimated Delivery Times

Delivery times vary depending on the destination and shipping method.

Estimated delivery times shown during checkout are estimates and are not guaranteed delivery dates.

International shipments may take longer because of customs processing, carrier delays, weather, holidays, or other circumstances outside our control.

4. Customs, Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, brokerage fees, or other charges imposed by the destination country.

Unless otherwise stated at checkout, these charges are not included in the product or shipping price and may be the responsibility of the customer.

Customers are responsible for ensuring that the products they order can legally be imported into their destination country.

5. Shipping Address

Customers are responsible for providing a complete and accurate shipping address.

Please carefully check your address before completing your order.

Furnix is not responsible for delays or additional costs resulting from an incorrect or incomplete address provided by the customer.

6. Large Furniture Deliveries

Some furniture products may require specialized or freight delivery due to their size or weight.

Additional delivery arrangements may be required for certain products or destinations.

If special delivery requirements apply, we may contact you using the information provided with your order.

7. Damaged Packages

Please inspect your shipment when it arrives.

If the package or product appears damaged, please contact us as soon as possible and provide photographs of the packaging and product.

This information may be required when filing a claim with the shipping carrier.

8. Lost or Delayed Shipments

If your shipment is delayed or appears to be lost, please contact us so that we can investigate the shipment with the carrier.

Delivery delays caused by customs, carriers, weather, natural events, or other circumstances outside our control may occur.

9. Contact

For shipping questions, contact:

Email: support@furnix.ca
Phone: +1 (416) 555-0187
Toll-Free: +1 (800) 555-0246